NEWSBRIEF: Changing TV frequencies

The Federal Communications Commission is currently undergoing a nationwide effort to share important consumer information about the more than 1,000 television stations that have or will be transitioning to new frequencies between now and July 2020. Viewers in the Minneapolis-St. Paul area may have already seen announcements being aired on those stations. Television stations are changing their frequencies to make room for new 5G and other mobile broadband services. Nationwide, 13.9%, or 16.6 million households, watch TV exclusively over-the-air with an antenna. If viewers watch TV using an antenna in the Minneapolis-St. Paul area, the following stations will be changing their frequencies over the next few months: KSAX (ABC5) and KSTC (CH45). Consumers in the Minneapolis-St. Paul area who watch free, over-the-air TV may need to rescan their televisions when that happens to continue receiving their local channels. Viewers who want to continue watching TV using an antenna will need to perform a few simple procedures to rescan their televisions. By rescanning, viewers who watch TV for free using an antenna will keep their existing channels and may even discover new channels in their broadcast area. TV stations are changing frequencies on a rolling basis, so consumers will likely need to rescan their television more than once. Most viewers don’t need any new devices, equipment, or services to rescan their TV. Subscribers to cable or satellite TV do not need to rescan. To rescan, TV viewers will need to find the “Channel Scan,” “Channel Tuning,” or “Auto Search” in the “Setup” or “Channel” menu of their digital TV’s remote control or analog TV’s converter box. Once you find “Channel Scan” or “Channel Tuning” button, choose the automatic option to rescan. If consumers need further assistance, they can visit www.fcc.gov/TVrescan  or call 1-888-CALLFCC (1-888-225-5322) and press “6” to speak with a dedicated help desk representative, seven days a week, from 8 a.m.  to  1 a.m. (EST).  The call center is available in English and Spanish and the information on the website is available in English, Spanish, Chinese, Vietnamese, Korean, and Tagalog.

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